Mr. Burger Privacy Policy & Notice

Effective Date: May 15, 2025

Thank you for choosing Mr. Burger. This Privacy Policy explains how Newport Blaze, LLC, dba Mr. Burger ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our restaurants, use our website (www.themrburger.com), or interact with our services. This policy applies to all customers, including those who engage with us online, via mobile, or in-store.

1. Notice at Collection: What We Collect and Why
We collect personal information for the purpose of fulfilling your orders, improving your experience, and operating our business efficiently. The types of personal information we collect include:

  • Identifiers: name, email address, phone number, and payment information.
  • Customer account info: rewards account details, favorites, order history.
  • Device/browser data: IP address, device type, browsing activity, and location (if permission is granted).
  • In-store data: CCTV footage, and audio (e.g., drive-thru interactions, if applicable). 

We use this information to:
  • Process and deliver orders
  • Manage your Mr. Burger Rewards account
  • Send promotional offers (only with consent)
  • Improve menu offerings, digital interfaces, customer service, and marketing
  • Enhance safety and security 

2. How We Collect Information
  • You provide it: When you order, sign up for Mr. Burger Rewards, fill out forms, or contact us.
  • We collect it passively: Through cookies, web beacons, and similar tracking on our website and app.
  • We receive it from others: From marketing partners, payment processors, or social media integrations.

3. Sharing Your Information
We do not sell your personal information for money. However, we may share your information as follows:
  • With service providers: To help with delivery, analytics, customer service, and marketing.
  • With franchise locations: To fulfill orders or services at specific stores.
  • With law enforcement or legal authorities: As required by law or to protect our rights.
  • In business transfers: If we are involved in a merger, acquisition, or asset sale.

4. Your Choices & Rights
  • Marketing communications: You can opt out of promotional emails at any time using the link at the bottom of the message or by updating your preferences.
  • Cookies/tracking: You may set your browser to block cookies. Note this may affect your user experience.
  • Access and deletion: You have the right to request a copy of your data, correct inaccuracies, or ask us to delete your data. Email privacy@themrburger.com to submit a request.

5. Retention of Information
We retain your personal information as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. Factors considered include data sensitivity, legal requirements, and ongoing customer relationships.

6. Children’s Privacy
Our website and services are not intended for children under 16, and we do not knowingly collect their data. If we learn that we have received personal information from a child under 16, we will delete it promptly.

7. Data Security
We use reasonable and industry-standard safeguards to protect your personal information from unauthorized access, use, or disclosure.

8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
  • Right to Know
  • Right to Delete
  • Right to Correct
  • Right to Opt Out of Sale or Sharing (we do not sell or share your data in the CCPA sense)
To exercise your rights, email privacy@themrburger.com. We will verify your identity and respond within 45 days.

9. Contact Us
For questions about this policy or your data rights, contact us at:
Email: privacy@themrburger.com
Mailing Address: Newport Blaze, LLC (Mr. Burger), 123 Privacy Blvd, Riverside, CA 92501

Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Acknowledgment
By using our services, you acknowledge this Privacy Policy and consent to the practices described herein.